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Report changed hardware of a computer with software key

If an attempt to update a software key indicates that the hardware of the computer has been changed, full functionality is achieved by reporting this change in the Fine License Customer. Select a software key and press the "Report changed hardware" button.

Hardware change report

A window will appear, where description what hardware change has occurred will be entered. The "Save C2V File" button creates a file with the C2V extension, which should be sent to activation@fine.cz. Then it is necessary to wait for the assessment and answer.

The result of the assessment comes with an email message.

If only a partial hardware change has been identified, a hardware change will be introduced in the key database and the key will be permited to be updated.